Saudi firms Nazeel and PayTabs collaborate to empower the hospitality industry

PayTabs, the region's award-winning payment solutions powerhouse, has announced a strategic partnership with Riyadh based ALIA ICT, an ICT service provider offering cloud-based hotel management software.

The objective of the collaboration between the two firms is to support and facilitate online payment acceptance for hotels, motels, chalets, resort chains, and real estate properties within the kingdom.

According to data published by Global News Wire, the Saudi Arabian hotel industry is driven by rapid economic growth, the development of real estate projects investment, and innovative construction.

The Kingdom also plans to grow the number of Hajj and Umrah tourists, as presently this is where the largest number of visits stem from, from 19 million in 2019 to 30 Million by 2030. The Saudi Arabian hotel market is projected to be worth over USD 24 billion by the end of 2025.

With 23 million hotel nights being booked via the platform annually, Nazeel.net holds a 45% market share of the hotel business volumes in the Kingdom. With the Nazeel.net dashboard, hotel management teams can easily organize their daily operations. They receive a wide view of what is going on at their property, hour-by-hour, day-by-day, week-by-week, including room statuses, notifications, and system updates.

PayTabs would be the first payment service provider to facilitate payment processing in 168 currencies for the hotels on the Nazeel.net platform by offering them payment gateway solutions and online payment acceptance for hotel reservations and bookings. As part of the collaboration, hoteliers would also be able to offer several PayTabs features such as electronic invoicing, recurrent payments billing modules for gym, and spa memberships to their guests to simplify their payment experience. Today over 4,300+ hotels trust Nazeel.net to manage their properties and they receive almost 8.5 million bookings annually. This is a substantial target audience that can benefit from digital payment solutions including payment gateway services and alternative cashless payment methods enabled for hotel guests by PayTabs such as debit cards, credit cards, and more.

Commenting on the partnership, the CEO of ALIA ICT said, “We are providing PayTabs payment solution's integration services to our Nazeel PMS customer’s own property management systems along with properties already integrated with us. PayTabs has a strong reputation for commitment to delivery and providing top-notch customer service, which is in line with our core values and principles. We are very optimistic about our partnership and look forward to providing the best solutions to our customers in cooperation with PayTabs.”

PayTabs CEO and Founder, Abdulaziz Al Jouf added, “Nazeel.net is the undisputed champion in powering hotel management software and solutions in the Kingdom while PayTabs empowers the payment ecosystem in the country. It is a perfect alignment of two homegrown brands with professional expertise to join forces to facilitate digital hotel bookings and reservations for the Saudi consumer in line with the Saudi 2030 vision of adopting cashless payments.”


Despite the current crisis, H1 2020 has seen $659M invested in MENA-based startups, which is already 95% of total funding full-year 2019. Discover more data, including country and industry trends by purchasing our H1 2020 MENA Venture Investment Report