Bridging The Gap Between The Middle East And Silicon Valley
By Geoff Rapp / Entrepreneur ME
A growing number of entrepreneurs based in the Emirates are bridging the gap between the Middle East and California: in establishing and developing strong links with Silicon Valley to take their tech businesses to the next level. This is creating an exciting new tech hub here in the UAE that could one day rival its California counterpart for innovation. Let’s look at how the UAE’s leading tech pioneers are making this leap, then examine the support available to entrepreneurs seeking to follow suit of those trailblazers who have already put the UAE on the global tech map.
1. Careem: Beating Silicon Valley at its own game
Careem was started in 2012 by two guys who wanted to create something ‘big and meaningful’ that would ‘move our region towards better living’. Six years later it is the leading ride hailing app in the MENA region, Pakistan and Turkey, and a serious rival to Uber. The business is based on innovative technology which enables users to locate a local car and driver, get picked up and taken to their destination, and choose to pay by cash, credit card or Careem credits. The company’s success is far more than just monetary: it’s in the caring value it brings in helping its customers get to and from work daily and aiding communities by providing employment, which assists drivers in supporting their families.
How to ‘Careem’ your startup
This idea of creating a better world rather than simply making money, or at least presenting the business ethos in this way, could be straight out of the Silicon Valley startup handbook. Indeed, it comes as no surprise that prior to becoming CEO and co-founder of Careem, Mudassir Sheikha spent a decade in the Valley before becoming a management consultant in Dubai. Creating a brand and adding value over and above what the customer expects is something to seriously consider when launching your business.
2. Souq.com: The Amazon of the Middle East
Smart technology is also behind the rise of souq.com, the Middle East’s online marketplace that connects people and products. Souq.com offers a convenient, secure and cost-effective platform for entrepreneurs and SMEs to own a shop online rather than having a physical presence in a mall. It provides customers with an unparalleled range of products while giving them the freedom to shop however, whenever and wherever they like. The company not only mirrors the early success of Amazon in Silicon Valley, it actually became part of the US online giant In March 2017. In joining Amazon, souq.com enables customers in the UAE to access one million products from Amazon directly on the Souq site, in Arabic or English. The technology also enables payment in AED using a credit card or cash on delivery.
What can we learn from Souq.com? Joining forces adds weight, opportunity and authority from an existing brand to a growing business. Entrepreneurs and startups looking to collaborate can take note of the scope of growth and expansion that this can bring.
3. Dubizzle: The low-cost startup that struck gold
Since its launch in 2005 by American duo JC Butler and Sim Whatley, Dubizzle has become the number one platform for users to buy, sell, or find anything in their community. ‘The story of Dubizzle is a testament to the fact that the UAE has always been a lucrative destination for entrepreneurs who have what it takes to strike gold’, according to Dubai digital consultancy IBG Digital. Working in Dubai at the time, the duo hit on an innovative way for underused goods to be redistributed to fill a new need, and become wanted again, and for ‘non-product assets’ such as space, skills and money to be exchanged and traded in new ways that don’t always require centralized institutions or ‘middlemen’.
Lessons from Dubizzle The founders developed the business and used tactical strategies common in Silicon Valley, including guerrilla marketing to spread the word on a limited budget, reacting quickly to changing market conditions and restructuring every six months. Finding a niche and identifying a gap will help to cement your place within the market. Startups should consistently work to maintain optimum presence online.